Hubungan Beban Kerja Dengan Kinerja Perawat Dan Bidan DIpoliklinik Rawat Jalan Rumah Sakit Rk. Charitas Palembang

Background: The work load represents all activities or activities undertaken by a nurse and midwife during a duty at a nursing service unit at Polyclinic RK Charitas Hospital Palembang. High workloads can lead to poor communication between nurses and patients, failures of collaboration with physicians, and nurse performance dissatisfaction.
Purpose: This study aims to determine the relationship of workload with performance of nurses and midwives in polyclinic RK Charitas Hospital Palembang in 2017
Method: Thisresearchwas conducted on 2 until 8 May 2017 using cross sectional analytic survey design with quantitative approach. Sampling using total sampling technique counted 50 respondents
Results: A statistical test of 43 (86 %) of people stated a heavy workload and 7 (14 %) of people stated medium workload. Performance statistics test showed 42 (84 %) good performance and 8 (16%) performance is enough. The result of statistical test of bivariate analysis using total sampling obtained ρ-value 0.039 (<0.05).
Conclusions: It also shows that the heavy workload felt by most nurses and midwives (86.3%) has a positive impact on the performance of nurses and midwives. Although the workload of nurses and midwives is severe but work performance of nurses and midwives is still good.
Recommendation: The result of the research is expected, the researcher can further examine the factors related to workload and performance of nurse and midwife in polyclinic as performance appraisal.