PENGARUH SISTEM PENGUKURAN KINERJA DAN PROSES SOSIALISASI TERHADAP KINERJA DALAM STRATEGIC SUPPLY RELATIONSHIP DENGAN KERJASAMA SEBAGAI VARIABEL MODERASI

Agustina, Vivi (2017) PENGARUH SISTEM PENGUKURAN KINERJA DAN PROSES SOSIALISASI TERHADAP KINERJA DALAM STRATEGIC SUPPLY RELATIONSHIP DENGAN KERJASAMA SEBAGAI VARIABEL MODERASI. Undergraduate thesis, Universitas Katolik Musi Charitas Palembang.

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Abstract

This present study is intended to identify the impact of the Performance Measurement System and Socialization Process in strategic supply relationship with cooperation as a variable of moderation. This study was designed as a quantitative study. It was conducted at several star hotels located in Palembang City. The samples included the managers and or employees of the purchasing department who were responsible for the purchasing of raw materials or supplies and directly contacted the suppliers and the selected hotel is three star hotels to five star hotels in Palembang City. The data used were the primary data which were obtained from the respondents using the survey method and questionnaire distribution technique. The data were verified using validity test, reliability test, classical assumption test and hypothesis test. The data were analyzed using t test between the dependent and independent variables, and MRA test for the variable of moderation. The result of data analysis showed that (1) the performance measurement system affect on the performance in the strategic supply relationship at the star hotels located in Palembang City moderated by cooperation, (2) the process of socialization did not affect contributed to the performance in the strategic supply relationship at the star hotels located in Palembang City moderated by cooperation. Keywords: Performance Measurement System, Socialization Process, Performance in SSRs, Cooperation

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