Pengaruh Work Life Balance dan Burnout Terhadap Job Satisfaction Karyawan Frontliner pada Bank Swasta di Kota Palembang

Christy, Maria Clarissa Della (2026) Pengaruh Work Life Balance dan Burnout Terhadap Job Satisfaction Karyawan Frontliner pada Bank Swasta di Kota Palembang. Undergraduate thesis, Universitas Katolik Musi Charitas.

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Abstract

This study aims to analyze the influence of work-life balance and burnout on job satisfaction among frontline employees at a private bank in Palembang. A quantitative approach was used, employing a survey method through the distribution of questionnaires to respondents. Sampling was conducted using non-probability sampling with a purposive sampling method. The research sample consisted of 110 frontline employees working at private banks in Palembang who met the research criteria. Data analysis was performed using multiple linear regression with the aid of SPSS version 25 software. The results indicate that work-life balance has a positive and significant effect on job satisfaction, while burnout has a negative and significant effect on job satisfaction among frontline employees at private banks in Palembang.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Work Life Balance, Burnout, Job Satisfaction
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HN Social history and conditions. Social problems. Social reform
Divisions: Book > Management Study Program
Depositing User: Maria Clarissa Della Christy
Date Deposited: 05 May 2026 04:15
Last Modified: 05 May 2026 04:15
URI: http://eprints.ukmc.ac.id/id/eprint/15945

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