Hubungan Perilaku Caring Perawat Dengan Tingkat Kepuasan Pasien Rawat Inap Pengguna Jasa Bpjs Di Rumah Sakit Khusus Mata Masyarakat Sumatera Selatan

Background : Caring is a form of attention wholeheartedly nurse to the patient. caring, empathy , communication gentleness and compassion of nurses to patients would establish nurse-client relationship is therapeutic, Caring is a factor that affects patient satisfaction .
Objective : This study aims to determine the relationship between nurse caring behaviors inpatient satisfaction user services special hospital BPJS in society 's eyes South Sumatra 2016.
Methods : This research is a quantitative research using analytical survey method with cross sectional design and the sample consisted of 63 respondents
Result : The results of this study, 11 ( 17.5 % ) respondents said that caring nurse pretty good , 33 ( 52.4 % ) respondents said that caring nurses , as well as 19 ( 30.1 % ) respondents said that caring nurses are very good . For a patient satisfaction rate of 24 ( 38.1 % ) of respondents said they were satisfied , and 39 ( 61.9 % ) of respondents expressed great satisfactions . The results of chi square test p = 0.040 ( p < 0.05 ) then the hypothesis is accepted , so that at last get the nurse caring behaviors relationship with patient satisfaction levels of service users BPJS in Special Hospital Community Eyes South Sumatra in 2016.
Suggestion : For caring nurse in the hope that is maintained and improved by nurses in the public eye Special Hospital of South Sumatra