Financial Literacy Among Digital Lending Borrowers: Knowledge, Attitude and Behavior

Dewi, Vera Intanie and Effendy, Nuri and Candradiningrat, Ica Rika and Kesaulya, Feby Astrid and Irawan, Yeremias Budi (2026) Financial Literacy Among Digital Lending Borrowers: Knowledge, Attitude and Behavior. Montenegrin Journal of Economics, 22 (4). pp. 147-162. ISSN 1800-6698

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This study examines the interrelationship between financial literacy factors, including financial knowledge, choosing and using digital financial products and services, planning and managing finance, and financial attitude and behavior. This study used the OECD/INFE Toolkit for Measuring Financial Literacy and Financial Inclusion 2022 for digital borrowers. The sampling technique used is purposive sampling of Individuals who have used online loan applications and have a loan. The questionnaire was distributed via an online survey platform. It employed the survey method with data from 201 responses and was analyzed using partial least squares-based structural equation modeling (PLS-SEM). This study revealed that financial knowledge positively affected individuals' decisions on choosing and using digital financial products and services, then affected financial planning and management, which, in turn, affected attitude and behavior. This study can capture financial behaviors, attitudes, and knowledge, as well as a number of financial outcomes, to assess levels of financial literacy, financial inclusion, financial resilience, and financial well-being. This study contributes new insights by providing evidence from the empirical study of the financial literacy of digital lending borrowers on how to increase financial well-being. This study's findings offer valuable theoretical and practical insights into the development of financial literacy in a developing country.

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