PENGARUH TQM DAN SISTEM AKUNTANSI MANAJEMEN (PENGUKURAN KINERJA DAN PENGHARGAAN) TERHADAP KINERJA MANAJERIAL PERUSAHAAN JASA PENGIRIMAN DI KOTA PALEMBANG

Markus, Cindy Verina (2019) PENGARUH TQM DAN SISTEM AKUNTANSI MANAJEMEN (PENGUKURAN KINERJA DAN PENGHARGAAN) TERHADAP KINERJA MANAJERIAL PERUSAHAAN JASA PENGIRIMAN DI KOTA PALEMBANG. Undergraduate thesis, Universitas Katolik Musi Charitas Palembang.

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Abstract

This study aims to determine whether the total quality management variable, performance measurement system, and reward system have an influence on managerial performance in shipping service companies in Palembang. The population is all cargo and courier shipping companies in Palembang, while the sample is the manager of a shipping service company in Palembang with a sample of 30 respondents. The data analysis technique used is multiple linear regression analysis to determine the effect of total quality management, performance measurement, respect for the company's managerial performance. The results obtained showed that the total quality management variable had a positive effect on managerial performance, while the performance measurement and award variables had no effect Keywords: total quality management, performance measurement, rewards, and managerial performance

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: total quality management ; performance measurement ; rewards ; managerial performance
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Theses - S1 > Accounting Study Program
Depositing User: Chatarine Desi Kurniawati
Date Deposited: 13 Jun 2022 03:53
Last Modified: 13 Jun 2022 03:53
URI: http://eprints.ukmc.ac.id/id/eprint/8047

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