Pengaruh Kualitas Pelayanan SAMSAT Drive Thru Terhadap Kepatuhan Wajib Pajak Membayar Pajak Kendaraan Bermotor

Johan, Bryan Milinio (2021) Pengaruh Kualitas Pelayanan SAMSAT Drive Thru Terhadap Kepatuhan Wajib Pajak Membayar Pajak Kendaraan Bermotor. Undergraduate thesis, Universitas Katolik Musi Charitas Palembang.

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Abstract

This study aims to prove and analyze whether SAMSAT Drive Thru Service Quality has an influence on Taxpayer Compliance Paying Motor Vehicle Taxes. This research is a quantitative research by distributing online questionnaires. The population used in this study is the people of Palembang City who have used SAMSAT Drive Thru and own four-wheeled vehicles under their personal names. The sample in this study were 100 respondents. The data analysis technique used in this research is simple linear regression analysis. The results obtained in this study are the SAMSAT Drive Thru Service Quality variable has a positive and significant effect on Taxpayer Compliance Paying Motor Vehicle Taxes. Keywords: SAMSAT Drive Thru Service Quality and Taxpayer Compliance Paying Motor Vehicle Taxes.

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