Hubungan Stres Kerja dan Organizational Citizenship Behavior (OCB) Dengan Kinerja Karyawan

Silalahi, Nadyn Stevany (2024) Hubungan Stres Kerja dan Organizational Citizenship Behavior (OCB) Dengan Kinerja Karyawan. Undergraduate thesis, Universitas Katolik Musi Charitas.

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Abstract

This research aims to determine the relationship between work stress and organizational citizenship behavior ( OCB ) on the performance of global cargo jet employees. The subjects in this research were 108 employees in Palembang. This research used quantitative methods with sampling techniques. The scale distribution method uses a direct method and is also distributed via Google Form. The hypothesis proposed in this research is that there is a relationship between work stress and Organizational Citizenship Behavior ( OCB ) and Global Jet Kargo Employee Performance for the major hypothesis. The test results used a multiple linear regression test with an F value of 0.432 and a significant value of 0.65 ( sig value > 0.05 ). The first minor hypothesis is that there is a negative relationship between self-concept and consumer behavior with a correlation result of 0.018 ( sig value > 0.05 ) and a significant value of 0.85 ( sig value > 0.05 ). The second minor hypothesis is that there is a negative relationship between conformity and consumer behavior with a correlation result of 0.090 ( sig value > 0.05 ) and a significant value of 0.035 ( sig value > 0.05 ). Based on the results of hypothesis testing, it can be concluded that all hypotheses are rejected.

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