Pengaruh Stres Kerja dan Kecerdasan Emosional Terhadap Kepuasan Kerja Frontliner PT.Bank Central Asia, Tbk Cabang Prabumulih.

Anggeraini, Melia (2022) Pengaruh Stres Kerja dan Kecerdasan Emosional Terhadap Kepuasan Kerja Frontliner PT.Bank Central Asia, Tbk Cabang Prabumulih. Undergraduate thesis, Universitas Katolik Musi Charitas.

[thumbnail of Cover] Text (Cover)
EM-2022-1822046-Cover.pdf
Download (775kB)
[thumbnail of Abstract] Text (Abstract)
EM-2022-1822046-Abstract.pdf
Restricted to Registered users only
Download (41kB) | Request a copy
[thumbnail of Tableofcontent] Text (Tableofcontent)
EM-2022-1822046-Tableofcontent.pdf
Restricted to Registered users only
Download (128kB) | Request a copy
[thumbnail of Chapter1] Text (Chapter1)
EM-2022-1822046-Chapter1.pdf
Restricted to Registered users only
Download (271kB) | Request a copy
[thumbnail of Chapter2] Text (Chapter2)
EM-2022-1822046-Chapter2.pdf
Restricted to Registered users only
Download (170kB) | Request a copy
[thumbnail of Chapter3] Text (Chapter3)
EM-2022-1822046-Chapter3.pdf
Restricted to Registered users only
Download (139kB) | Request a copy
[thumbnail of Chapter4] Text (Chapter4)
EM-2022-1822046-Chapter4.pdf
Restricted to Registered users only
Download (395kB) | Request a copy
[thumbnail of Conclusion] Text (Conclusion)
EM-2022-1822046-Conclusion.pdf
Restricted to Registered users only
Download (48kB) | Request a copy
[thumbnail of Reference] Text (Reference)
EM-2022-1822046-Reference.pdf
Restricted to Registered users only
Download (53kB) | Request a copy
[thumbnail of Attachmant] Text (Attachmant)
EM-2022-1822046-Attachmant.pdf
Restricted to Registered users only
Download (1MB) | Request a copy
[thumbnail of Complete] Text (Complete)
EM-2022-1822046-complete.pdf
Restricted to Repository staff only
Download (2MB) | Request a copy
[thumbnail of Summary] Text (Summary)
EM-2022-1822046-summary_id.pdf
Restricted to Registered users only
Download (254kB) | Request a copy

Abstract

ABSTRACT

This study aims to determine the effect of work stress and emotional intelligence on job satisfaction of frontliner employees at PT Bank Central Asia, Tbk Prabumulih Branch. The data used are primary data. The population in this study is the frontliner in sampling technique using purposive sampling technique with the criteria of the respondents being frontliners who are still working at PT.Bank Central Asia, Tbk Prabumulih Branch and have wrked for at least 1 year with a total sample of 45 samples. Data collection techniques using questionnaires and interviews. Hypotheses were carried out using multiple regression analysis. The results show that job stress and emotional intelligence have a significant and significant effect on employee job satisfacation.

Keyword :Work Stress, Emotional Intelligence and Job Satisfaction.

Item Type: Thesis (Undergraduate)
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HN Social history and conditions. Social problems. Social reform
Divisions: Theses - S1 > Management Study Program
Depositing User: Users 2091 not found.
Date Deposited: 21 Jul 2022 02:23
Last Modified: 21 Jul 2022 06:50
URI: https://eprints.ukmc.ac.id/id/eprint/8346

Actions (login required)

View Item
View Item