Pengaruh Komponene Sistem Pengendalian Manajemen (Qulity, Goal, Quality feedback, Quality Incentive) Terhadap Kinerja Kualitas

This research aims to give empirical evidence about the effect of management control system component (quality goal, quality feedback, quality incentive) to quality perfomance. The samples used were all middle-level managers of production parts, finance and marketing working in the city of Palembang manufacturing companies using simple random sampling with a sample of 15 companies.. The test results showed that the first hypothesis (H1) which states that positive effect on the quality goal to quality performance, acceptable. The second hypothesis (H2) which states that positive effect on the quality feedback to quality performance, acceptable. The third hypothesis (H3) which states that positive effect on the quality incentive to quality performance, acceptable.