Analisis Kesiapan Penerimaan Digital Wallet Menggunakan Metode TRAM

The successful implementation of digital wallet is influenced by the
acceptance of digital wallet by its users. On the other hand, the user’s readiness
for the application of digital wallet will affect acceptance. One of the digital
wallet present now is the Dana application that helps in transaction process. This
study aims to see the readiness of digital wallet user acceptance models used is
the Technology Readiness and Acceptance Model (TRAM), which is a
combination of the Technology Readiness Index (TRI) and Technology
Acceptance Model (TAM), sampling is done by purposive sampling technique. The
results of the ten hypotheses were proposed. Nine hypotheses were rejected and
one hypothesis was acceptance. This happened because users of the Dana
application were still experiencing concerns, the inconvenience of using the Dana
application for the transaction process, replacing the physical wallet and cash.