ANALISIS PENGARUH KUALITAS JASA PELAYANAN TERHADAP KEPUASAN MAHASISWA DI UNIVERSITAS KATOLIK MUSI CHARITAS (UKMC)

Sri Ratnasari, Agatha Septianna ANALISIS PENGARUH KUALITAS JASA PELAYANAN TERHADAP KEPUASAN MAHASISWA DI UNIVERSITAS KATOLIK MUSI CHARITAS (UKMC). Project Report. Universitas Katolik Musi Charitas, Palembang. (Unpublished)

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas jasa pelayanan terhadap Kepuasan Mahasiswa di Universitas Katolik Musi Charitas (UKMC). Kualitas jasa yang diberikan diharapkan sudah sesuai dengan nilai-nilai Champion. Sampel Penelitian berjumlah kurang lebih 214 orang mahasiswa dari 3 fakultas yang ada di Universitas Katolik Musi Charitas yang diambil dengan menggunakan teknik convenience sampling. Teknik Analisis data menggunakan regresi sederhana dan tabulasi frekwensi.

Item Type:	Monograph (Project Report)
Uncontrolled Keywords:	Kualitas Jasa Pelayanan, Kepuasan Mahasiswa
Subjects:	Q Science > Q Science (General)
Divisions:	Research Report > Management Study Program
Depositing User:	Agatha Septiana Sri Ratnasari
Date Deposited:	16 Jan 2025 12:28
Last Modified:	16 Jan 2025 12:28
URI:	https://eprints.ukmc.ac.id/id/eprint/1733

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