Analisis Kesiapan Pengguna Terhadap Penerimaan Aplikasi Identitas Kependudukan Digital (IKD) Menggunakan Model TRAM (Technology Readiness and Acceptance Model)

The successful implementation of the Digital Population Identity
Application (Identitas Kependudukan Digital/IKD) is strongly influenced by the
level of public readiness and acceptance of digital technology. User readiness
in utilizing digital applications has a direct impact on the acceptance and use
of such applications in daily life. The IKD application is an innovation
developed by the Ministry of Home Affairs aimed at simplifying population
administration services through an integrated digital system. This study aims to
analyze the readiness and acceptance of the people of Palembang City toward
the use of the IKD application using the Technology Readiness and Acceptance
Model (TRAM). This research employs a quantitative method with data
collected through questionnaires and uses purposive sampling as the sampling
technique. The collected data were analyzed using the Technology Readiness
Index (TRI) and hypothesis testing to examine the relationships among variables
in the research model. The results show that the TRI value is 3.182, which falls
into the medium category, indicating that the community is generally ready to
accept the IKD application, although the level of readiness is not yet optimal.
In addition, of the ten proposed hypotheses, several were accepted while others
were rejected, indicating the presence of user hesitation, limited understanding,
and a lack of familiarity with the features of the IKD application.