PENGARUH EDUKASI, KEMUDAHAN MENGGUNAKAN E-SPT, KETEGASAN SANKSI DAN KEPERCAYAAN PADA PEMERINTAH TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KPP PRATAMA ILIR TIMUR PALEMBANG.

Pandiangan, Henrika (2018) PENGARUH EDUKASI, KEMUDAHAN MENGGUNAKAN E-SPT, KETEGASAN SANKSI DAN KEPERCAYAAN PADA PEMERINTAH TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KPP PRATAMA ILIR TIMUR PALEMBANG. Undergraduate thesis, Universitas Katolik Musi Charitas Palembang.

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Abstract

ABSTRACT The purpose this research is to determine whether educational, ease-of-use e-SPT Tax Sanctions and Firmness, confidence in the Government's influence on the compliance of Taxpayers private people in KPP Pratama Ilir Timur Palembang. The theory used in this research is the Theory of Planned Behaviour. Private person Taxpayer Population in KPP Pratama Ilir Timur of Palembang with the all sample as many as 125 people. Analysis techniques used multiple linear regression is to know the influence of educational, ease-of-use e-SPT tax sanctions and firmness, confidence in Government to a private person taxpayer compliance. The research also used the F statistics to find out simultaneously to the four variables of education, ease-of-use e-SPT Tax Sanctions and Firmness, confidence in the Government, and the coefficient of determinants to figure out how big the influence the dependent variable is independent of the variable. The results obtained show that the Education tax and the ease of using e-SPT positive effect against a compliance person private taxpayer in KPP Pratama Ilir Timur of Palembang, while Assertiveness and confidence in Government Sanctions don't a positive effect against a Compliance person private Taxpayer in in KPP Pratama Ilir Timur of Palembang. Keywords: educational, ease-of-use e-SPT, Assertiveness, confidence in Government Sanctions and compliance.

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