Rusnawan, Andreas Natanael (2026) Pengaruh Kompetensi dan Motivasi terhadap Kinerja Karyawan Hotel Berbintang di Kota Palembang. Undergraduate thesis, Universitas Katolik Musi Charitas.
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Abstract
This study aims to determine and analyze the influence of competence and motivation on the performance of star-rated hotel employees in Palembang City. The type of approach used in this study is quantitative. The technique used for sampling is Non-Probability Sample with Purposive Sampling which is determined based on criteria consisting of permanent employee status, having worked for at least 1 (one) year, and working in service departments such as receptionists, waiters/waitresses, and housekeeping. Data collection techniques are carried out by distributing online questionnaires and interviews. The data analysis technique in this study uses multiple linear regression analysis with SPSS software version 25. The results are competence and motivation has a positive and significant effect on the performance of star-rated hotel employees in Palembang City.
| Item Type: | Thesis (Undergraduate) |
|---|---|
| Uncontrolled Keywords: | Competence, Motivation, Performance |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor |
| Divisions: | Theses - S1 > Management Study Program |
| Depositing User: | Andreas Natanael Rusnawan |
| Date Deposited: | 25 Mar 2026 02:29 |
| Last Modified: | 25 Mar 2026 02:30 |
| URI: | http://eprints.ukmc.ac.id/id/eprint/15792 |
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